International Financial Institution (IFI)
Workplace and Integrity
UK, Eastern Europe and CIS countries
As part of its remit to promote economic development in its countries of operation the client organization has an imperative to ensure the highest business standards and to combat the corrupt practices that might otherwise stifle growth and investment. The client brief was to develop and implement a programme that would equip and enable its staff to distinguish clearly between acceptable and unacceptable business practice and to assert authoritatively the standards and practices required of any entity receiving funding, investment or other financial support from the client.
Following a comprehensive analysis of existing policies and standards and interviews with key personnel we designed, developed and tested a range of ethics training materials including a documentary-style video, computer-driven case studies, discussion activities, slide presentations and an e-learning package.
We rolled out an organization-wide programme of Code of Conduct workshops, which has since been integrated into the client’s regular induction training for new entrants and which continues to be run on a regular basis, several times a year. We also developed and rolled out a series of practical-based workshops on integrity due diligence and integrity risk management. These workshops were designed to develop relevant staff members’ skill and confidence when making decisions about whether or not to invest in specific projects, and what covenants (if any) may be required in order to ensure an adherence to required standards in the way such projects are implemented.
Over 2,000 individuals in the client’s Head Office and Country Offices have now attended workshops and completed relevant training. Statistics have indicated a consistently high level of participant satisfaction with the design and results of the training, including a significantly increased understanding of the rules governing personal conduct issues.